Terms and Conditions:

Delivery Information:

UK Delivery:

I offer free delivery for items listed in the ‘Studio Clearance’ pages to destinations in the UK.
Orders for these items will be dispatched usually within 24 hours and will be sent out by Royal Mail Recorded Delivery and will need
to be signed for.
Most UK orders will arrive within 2 to 5 working days from the date of the order.

As the work(s) shown in the ‘Paintings’ section of the website vary in size and weight the cost of delivery will be confirmed when an
order is placed.  
I find this is the best method for ensuring that items are delivered to suit purchasers’ individual requirements.

International Delivery:

For several years I have supplied work(s) to customers around the world including individuals and business in the UK, together with
Europe, USA and Russia. 

For items listed on the ‘Stock Clearance’ pages only, shipping costs are as follows;

  • European deliveries a flat fee of £25.00 via Interparcel per single item
  • Australia, USA, Canada, Malta and Hong Kong deliveries a flat fee of £30.00 via Interparcel per single item.

As the work(s) shown in the ‘Paintings’ section of the website vary in size and weight the cost of delivery will be confirmed when
an order is placed. Please contact me to discuss your particular requirements.
I find this is the best method for ensuring that items are delivered in a convenient manner to suit purchasers’ individual requirements.

General Terms:

These terms and conditions apply to the purchase of paintings from the website generally, or directly from the 'Studio Clearance' pages.
In placing an order you will be agreeing to the terms and conditions set out below.

Availability of work(s):
Whilst I endeavour to regularly update the website, in the unlikely event that an item is not available I will inform you of this by email,
or telephone at the earliest opportunity.

Placing an order and payment:
Item(s) from the 'Studio Clearance' pages can be purchased by clicking the ‘Purchase’ button next to the individual item,
which will then take you to the STRIPE payment gateway.
(STRIPE is a World Pay system, similar to Paypal, designed for small businesses to accept and manage online payments, for more information go to www.stripe.com)

Painting(s) on the remaining pages can be purchased by bank transfer, or personal cheque. 
You will need to contact me directly so that I am able to provide you with my bank details.
Please note I am unable to take debit/credit card payments over the telephone.

For UK customers only:
Where possible I may be able to bring painting(s) to your home, or office for viewing without any obligation to buy, or alternatively if preferred, viewings can be arranged at my studio by prior appointment.
Please contact me if you would like to discuss these options prior to placing an order.

Pricing:
All prices are the full price in pounds sterling and will not incur the addition of VAT.
Prices and delivery charges may change at any time, however, changes will not affect orders where you have been sent a dispatch confirmation email.
In the case of a pricing error I reserve the right to cancel an order that has not been dispatched.

Order acceptance:
Once I receive your order I will send you an order confirmation email detailing the item(s) you have ordered, this does not determine acceptance of the contract.
Once item(s) have been dispatched you will be notified by email and this will indicate the completion of the contract between you and myself. This contract will be concluded in English.

If your order has been dispatched you will have 14 days to cancel your order starting from the day after receipt of the order.
Please see my Delivery Returns and Refunds policies below.

Dispatch:
I aim to dispatch orders within 2 days of clearance of payment funds.
Where an item is to be framed that needs to be fabricated, then I will inform you of the time needed for this when you place an order.

Reservation of title and copyright:
Ownership of the work(s) only passes to the purchaser when I am in receipt of the full payment of all sums due including the cost
of delivery.
Copyright remains the property of the artist and you will not, without written permission of the artist, make, or allow others to make any reproductions of the work.

Inspection of the work(s):
You must inspect the content of the order upon receipt to check that it is correct. You will be deemed to have accepted the order
unless you notify me within 24 hours of receipt that there is a problem, or you cancel the order in accordance with your cancellation
right and/or you return the work(s) in accordance with my returns policy and procedure. If you fail to take such action, I am not
obligated to accept any rejection by you of the work(s) at a later date.
Where items have arrived damaged in transit, you must inform me about this within 24 hours from receipt of the goods.

Returns and Refunds:

Returns :

I want all my customers to gain pleasure and satisfaction from work(s) that they buy from me.
If however you change your mind you have a right to cancel and return part, or all of an order to me in the original condition within 14 days and I will provide you with a full refund.
This is in accordance with
UK statutory regulations for online and distance selling and work(s) must be returned in their original packaging as supplied in a resaleable condition.
You, the customer,
 will be responsible for the cost of returning the order to me. 

Before sending your return(s) back to me you must ensure that they are in the same saleable condition as sent out, complete with original frame, if applicable, and for watercolours that are supplied 'mounted only', that the clear plastic wrapping has not been torn, opened and /or removed.

Please pack carefully:

Please ensure that you carefully pack any items being returned to me, in the original packing where possible and in the same secure
manner as sent out.

Provided items are returned in the same condition as sent out a refund, including the initial shipping cost, where applicable, will be issued.

Refunds will only be issued upon safe receipt of the goods being returned.

I reserve the right to make a deduction from the refund if, in the unlikely event, the handling of the item(s) has diminished the value of
the item(s) being returned.


You, the customer, will be responsible for the cost of returning the order to me and I shall not accept liability for loss of work(s) being returned and I shall not refund the cost of returning the work(s), so I recommend that the necessary insurance, (Certificate of Posting, Recorded Delivery, or 'signed for' Courier Service) be taken out by you. 

Where payment has been made by credit/ debit card, monies refunded can only be applied to the card that the customer used to
make the original purchase. For security purposes I may need to contact the customer to verify details. Under normal circumstances
refunds will be credited to customers within 2 business days of returned items being safely received back to me.

Returning damaged item(s):

Prior to dispatch all work(s) will be checked thoroughly, however in the unlikely event you receive an item that is damaged, I will cover
the postage cost of returning the item to me and provide you with a full refund.
Prior to returning your item(s) please email me on ggarts@btinternet.com with a photo and description of the damage for your return to
be authorised.

 

Privacy Policy:

You can be assured that I will never disclose, or sell your details to a third party and I will always take care to keep your details safe.

Purchases from the ‘Studio Clearance’ pages require minimum data via a secure contact form but I have provided other means of contact, (email, telephone, or social media), if preferred.
Contact data is not held on this website and all formed data is emailed directly to the purchaser.

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